May 14, 2018

Design for Privacy: How Will the ePrivacy Regulation affect the design of digital services and their user experiences?

This report was prepared by Normally Ltd for the Centre for Information Policy Leadership in April 2018.

In the discourse on regulation of digital services and the proposed ePR, design has been missing from the discussion.

This study makes the case for why we all need design to take a seat at the table. It begins by evaluating the current UX landscape, exploring the challenges of designing for law and propose some principles on designing for privacy. It then reviews the proposed ePR in light of this context paying particular attention to Articles 6, 8 and 10. To conclude, the study explains why design should be harnessed to both inform policy and create digital services which take into account user needs, business goals and societal values.

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Design for Privacy: How Will the ePrivacy Regulation affect the design of digital services and their user experiences?

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